Last updated: 22 July 2026
This Privacy Policy explains how Elaaf Digital Innovations (Commercial Registration No. 197903-1), a business established in the Kingdom of Bahrain (“we”, “us”, “our”), collects, uses, shares, and protects your personal information when you use the Tajheez website and services at tajheezads.com (the “Platform”). Tajheez is an online marketplace that connects couples with wedding sellers and service providers across the GCC.
1. Who we are
The Platform is owned and operated by Elaaf Digital Innovations. For any privacy-related questions or requests you can reach us at:
- Elaaf Digital Innovations (CR No. 197903-1)
- Office 16, Building 44, Road 3901, Hajjeyat 939, Kingdom of Bahrain
- Phone: +973 3656 3653
- Email: info@elaaf.net
2. Information we collect
We collect the following categories of information:
- Account information β your name, email address, mobile phone number, and password when you register.
- Verification data β information used to verify your email address and to verify your phone number by SMS one-time password.
- Profile and preferences β your country, preferred display currency, and language.
- Listing content β the ads you publish, including titles, descriptions, prices, categories, attributes, locations, and images you upload.
- Messages β the content of messages and conversations you exchange with other users through the Platform.
- Transaction data β records of token packages you purchase, coupons you redeem, and payment references. Card and bank details are handled by our payment providers and are not stored by us.
- Usage and device data β pages and ads you view, searches, saved searches, interactions, IP address, browser type, and similar technical data. This behavioural data is used to build recommendation profiles and to improve the Platform.
3. How we use your information
- To create and manage your account and authenticate your sessions.
- To publish, moderate, and display your ads.
- To enable messaging between buyers and sellers.
- To process token purchases and coupon redemptions through our payment providers.
- To personalise your experience, including “For You”, trending, recently viewed, and similar recommendations.
- To send you service notifications (for example, ad approval, ad expiry reminders, messages, and password resets).
- To protect the Platform against fraud, abuse, and security threats, and to comply with applicable law.
4. Sharing your information
We do not sell your personal information. We share information only as needed to operate the Platform, including with:
- Other users β your public ad content and the display name associated with your listings are visible to other users, and your messages are shared with the users you contact.
- Payment providers β Tap Payments, BenefitPay, and PayPal process payments on our behalf. Your payment is completed on their systems under their own privacy policies.
- Service providers β providers that help us with phone/SMS verification, email delivery, hosting, and analytics, acting on our instructions.
- Legal and safety β authorities or third parties where required by law or to protect our rights, users, or the public.
5. Cookies and similar technologies
We use cookies and browser storage to keep you signed in, remember your language, currency, and country preferences, secure your session, and understand how the Platform is used. You can control cookies through your browser settings; disabling them may affect how the Platform works.
6. Data retention
We keep your personal information for as long as your account is active and as needed to provide the Platform. We retain certain records (for example, transaction and tax records) for longer where required for legal, accounting, or security purposes. When information is no longer needed, we delete or anonymise it.
7. Your rights
You may access, correct, or update most of your information from within your account. You may also request a copy of your personal data or ask us to delete it, subject to records we are required to keep. To exercise these rights, contact us at info@elaaf.net.
8. Security
We use appropriate technical and organisational measures to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children
The Platform is intended for users aged 18 and over. We do not knowingly collect personal information from children.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your information, contact Elaaf Digital Innovations at info@elaaf.net or +973 3656 3653, or write to Office 16, Building 44, Road 3901, Hajjeyat 939, Kingdom of Bahrain.
